Job Description

Chance to join a progressive business embarking on exciting growth.The opportunity to implement and grow their CRM offering.About Our ClientThe hiring organisation is a well-established ecommerce business. They have gone through a period of growth over the last couple of years and now position themselves as the market leader in their field.Job DescriptionOversee the maintenance and development of the CRM system to ensure optimal performance.Collaborate with the Digital team to identify and implement system enhancements.Ensure data integrity and compliance with relevant regulations.Provide training and support to team members to maximise CRM usage.Generate reports and insights to inform decision-making processes.Liaise with external vendors for system updates and troubleshooting.Develop and implement CRM strategies to support organisational goals.Monitor and evaluate CRM system performance, recommending improvements where necessary.