Job Description

About UsDuravit is a globally recognised premium bathroom brand headquartered in Germany, renowned for its collaboration with world-class designers and architects. The brand delivers high-quality bathroom solutions across residential, hospitality, and commercial projects worldwide.About the RoleWe are seeking a professional and detail-oriented Accounts & Sales Support Officer to join our Melbourne team. Reporting to the Operations Manager, this role supports both finance and sales administration functions in a fast-paced environment.You will be responsible for accounts receivable processes, including payment reconciliation and customer statements, while also assisting with sales administration, customer enquiries, and order coordination.This is an excellent opportunity for someone who is organised, accurate, and confident working across both accounts and customer-facing tasks.Key ResponsibilitiesReconcile customer payments and accurately allocate receiptsPrepare and issue monthly statements for customers on credit termsRespond to customer enquiries regarding accounts, payments, and statementsHandle incoming sales-related phone enquiries and provide general supportMonitor and manage the shared sales inbox, ensuring timely responsesSupport order entry and sales administration processesMaintain accurate customer records, account details, and documentationLiaise with internal teams to ensure efficient order processing and communicationAssist with general administrative and office support tasks as requiredSkills & ExperienceTo be successful in this role, you will ideally have:Previous experience in accounts receivable, sales administration, office administration, or customer serviceStrong reconciliation skills with high attention to detailConfident communication skills, both written and verbalAbility to manage customer enquiries via phone and email professionallyStrong organisational and time management skillsIntermediate Microsoft Office skills; experience with ERP or accounting systems is advantageousA proactive, reliable, and team-oriented approachWhat We OfferCompetitive hourly rate aligned with market conditionsFull-time permanent role with stabilitySupportive and collaborative team environmentOpportunity to work with a globally recognised premium brandExposure to both finance and sales operationsOngoing training and development opportunitiesHow to ApplyIf you are a motivated and detail-oriented professional with experience in accounts and book-keeping, we would love to hear from you.You could submit your resume along with a brief cover letter outlining your relevant experience to Seek or to:recruit@bwliving.com.au