Job Description

Training Operations Lead – Employability & Adult Skills (Welfare to Work)

Road to Logistics is an award-winning not-for-profit training provider supporting people who face barriers to employment to access sustainable careers in the logistics and warehousing sector.

Since 2020 we have supported over 700 individuals into training and employment through high-quality government-funded employability and skills programmes delivered in partnership with employers, local authorities and the Department for Work and Pensions. Over 89% of our learners are now working in Logistics.

As our programmes continue to grow, we are seeking a Training Operations Lead – Employability and Adult Skills - to oversee the operational delivery of our training provision and ensure we maintain the highest standards of quality, compliance and learner support.

The Role

The Training Operations Lead will play a key role in ensuring our training programmes are delivered effectively, compliantly and with strong learner outcomes.

Working closely with the leadership team, you will oversee operational delivery, support trainers and staff, and ensure programmes meet funding, safeguarding and OFSTED standards.

As part of a small and collaborative organisation, this role requires someone who is comfortable working across multiple areas and helping to strengthen systems and processes as we grow.

Key Responsibilities

- Oversee the operational delivery of employability and training programmes - Help strengthen our quality assurance systems and ensure our provision remains inspection-ready in line with OFSTED expectations. - Supporting the development of SAR, QIP and quality improvement processes. - Manage and support a small team of trainers and learner support staff - Develop and implement operational processes and quality assurance systems - Monitor programme performance and learner outcomes - Maintain compliance with DWP, local authority and other government-funded provision - Support continuous improvement across training delivery and learner support - Work collaboratively with partners and employers across the logistics sector

Skills & Experience

We are looking for someone with strong experience in adult education, employability programmes or welfare-to-work services.

Essential:

- Experience working within the adult training or employability sector - Knowledge of government-funded training programmes (e.g. DWP, ESF, local authority provision) - Strong understanding of OFSTED requirements, safeguarding and compliance - Experience in team leadership or operational programme management - Experience designing or implementing operational processes - Passion for supporting people who face barriers to employment

Desirable:

- Experience delivering or managing logistics, warehousing or sector-based training - Experience working with employers and industry partners

Why Work for Road to Logistics?

Road to Logistics is a mission-driven organisation committed to transforming lives through skills and employment.

Our team is small but highly committed, and we work collaboratively to deliver programmes that make a genuine difference to people’s lives.

Working with us means:

- Being part of a purpose-led organisation - Helping people overcome barriers and access meaningful careers - Contributing to solving the logistics sector’s skills shortage - Working within a supportive and passionate team