Job Description

Client Services Administrator We are looking for a suitably experienced person for a permanent role with a fantastic Learning & Development and Training company in Glasgow, who now require an additional Account Administrator to work closely with both colleagues and clients.

They require someone who has previous experience in a similar Administration function within a busy SME business to become an integral team member of a company who are committed to the highest levels of customer care and who are viewed from their clients as being a key business partner and trusted advisor. Experience within L&D or Training would be of keen interested but this is not essential.

Within this busy role your responsibilities will include:

- Coordinating and scheduling training and qualifications. - Maintaining accurate records of all training activities, including attendance, evaluations and feedback. - Supporting the development and implementation of training programs. - Communicating with trainers and trainees to ensure that all training needs are met. - Liaising directly with client and training / qualification suppliers via email, telephone and online meetings. - Supporting the evaluation of training effectiveness and making recommendations for improvement. To carry out this role you will require the following:

- Proven experience as a corporate administrator. - An outgoing and personable nature. - Excellent organisational and time management skills. - Strong attention to detail and accuracy. - Ability to work well under pressure and manage multiple priorities. - Excellent communication and interpersonal skills. - Proficient in Microsoft Office, including Excel, Word, and PowerPoint. - Experience with Learning Management Systems (LMS) would be nice but is not entirely essential.