Job Description

About the roleWe are seeking a motivated and organised Repair Coordinator to join our team at Western Building. This full-time role is based in our South Melbourne office, with flexibility for WFH. As a Repair Coordinator, you will play a key part in the smooth delivery of insurance repair projects, acting as the central point of contact between our clients, trades, and internal teams.About UsWestern Building is a national insurance reinstatement builder delivering residential and commercial insurance repairs across Western Australia, South Australia, Victoria, New South Wales, Queensland and the Northern Territory. Our commitment to quality, safety, and sustainability has earned us a reputation as a trusted and reliable partner to our clients. Join our team and be a part of our continued success.What you'll be doingCoordinate and manage insurance repair jobs through to completionLiaise with homeowners, insurers, site supervisors, and subcontractors to ensure repairs progress on time, within budget and excel in quality expectationsMonitor job progress, identify issues early, and proactively communicate updates to all stakeholdersAssist with scheduling trades and subcontractor services to meet repair timelines  Maintain accurate job records and documentation in our project management systemsEnsure repairs adhere to quality standards, safety requirements, and insurer guidelinesWhat we're looking forExperience in a coordination, scheduling, or administration role - experience in insurance building or construction is highly regardedStrong organisational skills with the ability to manage multiple jobs simultaneouslyIntermediate technical knowledgeExcellent communication and interpersonal skills, with confidence liaising with a range of stakeholdersA proactive, problem-solving mindset with a high attention to detailProficiency in Word, Excel, and OutlookProficiency in job management systems and workflowsExperience with insurer portals or construction/project management software is advantageousWhat we offerAt Western Building, we are committed to providing our employees with a supportive and rewarding work environment. As a Repair Coordinator, you can expect:Attractive remuneration packageOpportunities for professional development and career advancementPhone, laptop, uniform and industry standard equipmentFull access to our Employee Assistance Program (EAP)Flexible work arrangement, including the option to work remotely when appropriateA collaborative and inclusive team culture that values your contributionsApply now for this exciting Repair Coordinator opportunity at Western Building Pty Ltd.