Job Description

- Senior Procurement Operations Manager - Procurement - Process Improvement & ImplementationAbout Our ClientOur client is London Luton Airport and Michael Page are proud to be partnered with one of the fastest growing airports in the UK.

Join London Luton Airport, one of the UK's fastest-growing airports, during an exciting period of transformation and innovation. As a Procurement Operations Manager, you'll play a key role in optimising procurement systems and driving commercial governance across a complex, high-impact environment. You'll lead initiatives using platforms like Jaggaer, Coupa, or Ariba, collaborate with cross-functional teams, and contribute to shaping the future of procurement. If you're a strategic, process-driven professional with strong stakeholder engagement skills and a passion for continuous improvement, this is a fantastic opportunity to make a real impact.

Job DescriptionJob Description

The Senior Procurement Operations Manager is responsible for leading the procurement operations function and ensuring the effectiveness, consistency and compliance of all procurement processes. The role is pivotal in supporting the delivery of high-quality procurement activity across the organisation, through robust systems, governance frameworks, performance reporting and process improvement. A key responsibility of this role is leading the rollout and optimisation of Jaggaer, covering configuration, adoption and training across modules including sourcing, contracts, supplier management, category planning and reporting. The postholder will work closely with procurement category leads, senior stakeholders, finance, legal, risk and audit to maintain operational excellence, improve data visibility and support strategic decision-making.Key Responsibilities

- Lead the end-to-end rollout of Jaggaer across sourcing, contract management, supplier management, category management and reporting modules. - Review and optimise Jaggaer configuration and workflows to align with organisational policies, procurement strategy and best practice. - Own the development and maintenance of procurement governance, including standard operating procedures (SOPs), procurement manuals, policies and templates. - Lead stakeholder and management reporting across procurement KPIs, savings, benefits realisation, risk and supplier performance. - Manage risk reporting and controls across the supplier base, ensuring appropriate due diligence, onboarding, risk scoring and ongoing monitoring are in place. - Implement and maintain governance processes for low value spend and purchase orders, ensuring compliance with delegated authority and procurement thresholds. - Manage and maintain the procurement intranet site, ensuring up-to-date guidance, policy documents and training resources are accessible and clear. - Design and deliver user training for Jaggaer modules and procurement processes, supported by written training materials and user guides. - Oversee procurement data quality and integrity, including supplier records, contract registers, category pipelines and sourcing events. - Collaborate with finance, legal, IT and audit teams to ensure compliance with internal controls, regulatory requirements and audit readiness. - Support external and internal audits, providing timely and accurate reporting, evidence and action tracking. - Identify and lead continuous improvement initiatives that enhance operational efficiency, risk management and procurement maturity.

Note - Please apply via this ad if you are keen as Michael Page are running the recruitment for this recruitment assignment. All direct applications will be circled back to Michael Page by LLA for initial review for process continuity, and any speculative CVs send via other agencies will be sent to Michael Page and will fall under the Michael Page recruitment process.